Contact Standard Labs

Real support. Clear answers.

Have a question about an order, laboratory report or product? Send our support team a message.

Canada based support One-business-day response Secure communication

Get in touch

Reach our team.

Send us the details of your question and include your order number when requesting help with an existing order.

Monday–Friday · 9:00 AM–5:00 PM PT

Usually within one business day

Research use only

Our support team cannot provide medical, diagnostic, treatment or dosing advice.

Send a message

Complete the form and provide as much relevant information as possible.

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Order number

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Common questions

How quickly will I receive a response?

Our team normally responds within one business day, Monday through Friday.

What should I include for order support?

Include your order number, checkout email address and a clear description of the issue.

Where can I find laboratory reports?

Available Certificates of Analysis can be viewed through the Lab Results page.

Can you provide medical or dosing advice?

No. Standard Labs products are intended strictly for research use, and our team cannot provide medical, diagnostic or dosing guidance.

Our support team is ready to help with your question.